This came yesterday from one of my signing services:
FRAUD ALERT!
HELOC SCHEME
We have recently been made aware of a very serious fraud scheme circulating. A third party is pulling information from the recorded documents and calling the notary to pretend to need more information from the closing. They are then going to the bank branches to draw on the HELOC.
If you receive a call from anyone asking for Non-Public Personal Information (NPPI) regarding a closing you completed, do NOT give it to them under any circumstances.
Examples of NPPI
Names, Addresses, Phone Numbers
Account Numbers
Loan Payoff Amounts and Statements
Credit Card Statements
Closing Disclosure and Settlement Statements
Insurance, Drivers License, Tax Information
Social Security Numbers & Date of Birth
Title Related Items Such As: Sales Price, Commission Amounts, Loan Fees
Anything Listed on the Loan Application
Why would a notary signing agent EVER think they have a reason to share that kind of info with ANYONE?! The legitimate lender and legitimate title company would already have that info, so there would be no need to ask the signing agent. The borrower certainly wouldn’t, and if they did and they were really the borrower, you would refer them to title or their loan officer. No other party has a right to private information like that, be it an attorney, creditor, realtor, or government official. Even if they did, it’s unequivocally not your place to provide it. Stay in your lane! There’s ZERO reason to provide that info to anyone.